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How to Freeze/ Block Account Your RMoney Demat Account through RMoney Quick App?

Post Date : May 12, 2025

Login to the RMoney Quick App.
Step 1- Tap the ☰ (Hamburger Menu) in the top-left corner.

Mobile trading app interface showing a watchlist with market indices NIFTY 50 and SENSEX at the top. Stocks listed include HDFCLIFE, EURUSD, and ITC with real-time price updates. A notification bell, 'Add' button, and menu icon are visible. The screen prompts users to 'Buy all these scrips in one go!' with a 'Convert to Order Cart' button. Navigation tabs at the bottom include Watchlist, Market, Orders, and Portfolio. A hamburger menu icon in the top-left corner is highlighted with a red box

Mobile trading app interface

 

 

Step-2 Click on Links

Mobile app sidebar menu showing various options including quick help topics like 'How To Add Scrips To Watch List?', 'How To Trade?', 'How To Transfer Funds?', 'How To Withdraw Funds?', and 'How To Change Mpin?'. Below these are buttons for 'Usage Guide' and 'Contact Us'. The 'Links' section is highlighted with a red box. Other options include 'Reports', 'Settings' (with font size options: Normal and Large), 'Log Out', and 'Rate Us'. Footer displays app version 1.0.2.0 and last login timestamp as 2025-Feb-06 17:09:08, with attribution to 63 moons technologies limited

Mobile app sidebar menu

 

Step-3 Click on Freezing/Blocking

Mobile app screen titled 'Links' displaying a list of options: Blog For Traders, Bonds, BSE, Check RMoney Quick Version etc, eDIS, Escalation Matrix, FREEZING/BLOCKING (highlighted with a red box), How to Add Funds, How to Check Stock Health Score, and How to Pledge/unpledge online. Each item is accompanied by a green icon on the right

Mobile app screen titled ‘Links’

Step-4 Enter your Client Code & verify via OTP.

Webpage titled 'Update Your Account Details Online' from RMoney Quick. On the left is an image of a smartphone and a laptop showing the RMoney Quick login screen. On the right are clickable options in red-bordered boxes: Account Restart, Profile, Annual Income, Address, Account Closure, Bank Details, Nominee Details, Trading Segment, Freeze Account, Email id, Mobile Number, and MTF. Below these options is a text field asking for the 'Registered Client Code' with a button labeled 'Verify with OTP' and a checkbox indicating agreement to terms and privacy policy

Webpage titled

Step-5 Click on Freeze Account & describe your issue.

Screenshot of Raghunandan Money's e-KYC portal showing the 'Freeze/Block Account' section. On the left-hand side is a vertical navigation menu with options like Personal, Banks, Segments, Nominees, Freeze Account (highlighted), Account Closure, Algo Authorization, API Authorization, IFSC Authorization, DDPI Authorization, Margin Trading Funding, All Requests, and Logout. In the main panel, under 'Freeze/Block Account' heading, there's a text field labeled 'Describe your issue in details' with the input 'Freeze test', and a red 'Continue' button below it. User details like Name, Client Code, and CKYC No. appear in the header.

Screenshot of Raghunandan Money’s e-KYC portal

Step-6 Confirm by checking the box & choose OTP via
Email/Mobile.

A confirmation popup for freezing an account 

Step-7 Enter OTP & click Verify OTP to submit the
request.

A screenshot of the OTP verification popup for freezing an account on the Raghunandan Money platform. The popup titled "OTP Verification For Freeze Account" includes an input field labeled "One Time Password (OTP)" with placeholder dashes. Below it is a link labeled "Re-Send OTP" for users who did not receive the code. At the bottom are two buttons: an orange "Verify OTP" button and a grey "Cancel" button. The background interface includes a sidebar with options like Personal, Banks, Segments, Freeze Account, Account Closure, and more. The footer shows © 2025 - E-KYC - Raghunandan Money

A screenshot of the OTP verification popup

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Registered Address: Raghunandan Capital Private Limited, Unit 601 to 602 A, 6th Floor, DSCCSL-Dalal Street Commercial Cooperative Society Limited (53E) Road 5C, Block 53, Zone 5, DTA, Gandhinagar, Gujarat – 382355
Standard Warning/ Disclaimer: Investments in securities market are subject to market risks, Read all the related documents carefully before investing.
Raghunandan Capital (P) Ltd. - CIN no.: U67120GJ2007PTC117898
Member - NSE | BSE | Depository participant (CDSL) | MCX | NCDEX | ICEX
NSE: TMID - 13176 | SEBI Regn. No: NSE (CASH) (F&O) (CURRENCY): INZ000307234
BSE: TMID - 6112 | SEBI Regn. No.: BSE (CASH) (F&O) (CURRENCY): INZ000307234
CDSL: SEBI Regn. No.: IN-DP-213-2016
MCX: TMID - 56835 | SEBI Reg. No.: INZ000307234
NCDEX: TMID - F01296 | SEBI Reg. No.: INZ000307234
ICEX: TMID - 2097 | SEBI Reg. No.: INZ000307234
MSEI (CURRENCY): TMID - 2097 | SEBI Reg. No.: INZ000307234, IFSCA
Raghunandan Insurance Brokers (P) Ltd. - CIN no.: U00660RJ2005PTC071285
Direct Broker - IRDA | Direct broker code: IRDA: DB/352
Mutual Funds: ARN- 96718 | EUIN- 383863
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RAGHUNANDAN CAPITAL PRIVATE LIMITED - Reg no.: INH000010335
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  • # Prevent Unauthorised transactions in your account. Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors.
  • # KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • # No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.
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