Junior Manager7 November 2017

1. Leading a team of Executives. 2. Investigating and solving client problems which may be complex or long standing that have been passed on by customer service assistants. 3. Developing feedback or complaints procedures for clients. 4. Analyzes feedback reports from the clients to make sure that they are satisfied by the services offered. 5. Meeting with other departmental heads to discuss possible improvements to client service. Competencies & Personality Traits: 1. Excellent communication and interpersonal skills to deal with