Raghunandan Money – Investment Khushiyon Ka.

Inactive Dormant Account Policy

Inactive/Dormant Account Policy


The  objective  of  the  policy is  to  appropriately  deal  with the  Inactive/dormant clients, where clients have not traded  for one year.

The policy is  also  applicable  for accounts  which have been marked inactive on account of  Rules, Bye  laws, circulars and guidelines issued by  SEBI, Exchanges and Internal Risk Management Policies.

Procedure to handle Inactive/dormant accounts:

If there is no transaction (buy/sell) entered into by the account holder for twelve months, the account will be marked as “INACTIVE/DORMANT”. 

All   the accounts marked as “INACTIVE/DORMANT”   needs to be   monitored carefully in order to avoid unauthorized transactions in the account. If the client wants to make the account “ACTIVE” after twelve months or after providing the required documents supporting the financial status, the client needs to submit a request to reactivate his/her account. In case there is any change in the information such as; address,   mobile  number,  email  ID, bank/demat  account,  financial  disclosure provided in KYC at the time of registration as client, the same has to be  submitted along with the request. After proper  verification  of  the updated / revised details and  approval  from the compliance  officer / or concerned department in-charge of registration of  clients, the account can be  made “ACTIVE”  and transaction can take  place.  Process for reactivation of Inactive /dormant account which are inactive for twelve months.

The Client can follow any of the below processes

  1. Call the customer care center or authorized person identifying  himself   and request  for  activation   of  account  for  placing  orders/  transacting  in  the account, or
  2. Client can give the duly signed request in writing in the offices of trading member or authorized person along with documents such as Address  Proof

– such as Aadhar Card, Electricity Bill Passport Copy. Identity Proof such as Aadhar Card, Passport Copy, Pan Card and financial Information  required for trading  in  derivative  segment.  The Client may also courier/post the same for activation of account, or

  • Client can also send an email from registered mail id for reactivation request.

Review Policy

This policy may be reviewed as and when there are any changes introduced by any statutory authority or as and when it is found necessary to change on account of business needs and Risk Management policy.

The policy may be reviewed by the Compliance Officer/authorized person and place the changes in the policy.

Policy communication

A copy of this policy shall be made available to all the relevant staff/persons such as Compliance officer/department in-charge of registration of clients and sub- broker /authorized persons.

For Raghunandan Capital Private Limited 



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