Akriti Tomar
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Are there any additional charges besides the subscription fee?
By : Akriti Tomar | March 28, 2022
No! There are no additional charges apart from the subscription fee charged. However, brokerage and taxes are applicable and will be charged by RMoney according to the brokerage plan selected by you.
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Can I update my plan in the middle of the subscription period? Can it be adjusted with my previous plan?
By : Akriti Tomar | March 28, 2022
Users can upgrade from a lower to a higher plan. For example, a user with AlphaGenie can upgrade to Alphamatter. However, the vice versa is not possible.
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How do I pay the subscription fee?
By : Akriti Tomar | March 28, 2022
You can pay the subscription fee online through Card payment, Netbanking, or UPI
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What documents do I need to provide while registering my KYC with RMoney?
By : Akriti Tomar | March 28, 2022
The documents required while registering your KYC with RMoney include: ID Proof- Aadhaar Card/PAN Card Address Proof- Aadhaar Card/Utility Bill
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How long does it take to complete the KYC registration process?
By : Akriti Tomar | March 28, 2022
The time taken for a fresh KYC registration varies depending on the mode of registration but generally, the process may take up to 3-5 working days for fresh registration to be updated.
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What do I do if I’m not KYC Complaint/ How do I register for fresh KYC?
By : Akriti Tomar | March 28, 2022
If you are not KYC compliant or have not registered for KYC, you can register for KYC through RMoney. If you have registered for KYC through RMoney or any other broker, please wait for 3-5 working days for the registration to be updated. Once your KYC is registered you are complaint to start your journey on Alphaniti.
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Why do I need to check my KYC?
By : Akriti Tomar | March 28, 2022
As mandated by SEBI, every individual looking to participate in the securities markets (invest in stocks/mutual funds) must be KYC Compliant.
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How to invest in alphamatter and alphagenie?
By : Akriti Tomar | March 25, 2022
You can open an Account with RMoney to invest in alphamatter and alphagenie. You can also use your existing RMoney Demat and Trading Account. All you need to do is select the product, enter the amount/quantity and invest with RMoney.
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How do I track my order/existing investments?
By : Akriti Tomar | March 25, 2022
You can track your orders or existing investments by logging in to RMoney Back Office. Tap the link https://bit.ly/3LDAVa1 to learn how to use RMoney Back Office. On the other hand, Once you execute any order on alphamatter/ alphagenie, a tile is created on the Quick View page under “Portfolios”. It contains information such as Current Holdings, Transaction History, Gain/Loss for the day, Total Returns, etc.
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How can I track the performance/ create a Watchlist before investing?
By : Akriti Tomar | March 25, 2022
You can track the performance or create a watchlist before investing through RMoney Backoffice. Watch the video to learn how to use RMoney Back Office https://bit.ly/3LDAVa1 You can also check the performance of alphamatters by saving them. A watchlist will be created on the Quick View tab which you can track and eventually invest in.
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Filing Complaints on SCORES (SEBI) – Easy & Quick
- Register on SCORES Portal (SEBI)
- Mandatory details for filing complaints on SCORES:
- Name, PAN, Address, Mobile Number, E-mail ID
- Benefits:
- Effective Communication
- Speedy redressal of the grieva`nces

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